Public & licensee portals
Services the public can complete without your office.
Verification, applications, renewals, payments and records requests, without a call to your office.
Much of the contact an agency receives is about services the public can complete without help. The GovCore portals cover the full range. They include register searches, paid services and formal requests that staff would otherwise handle.
01Verification
A public register drawn from live records
The public searches and verifies professional and business licences by name, number, status and type. The register reads the same records that staff use. It shows the current position without a separate publication step.
02Letters
Verification letters, issued and paid for online
The public requests a formal verification letter, pays for it and receives it without staff involvement. Most agencies still produce this letter by hand.
03Copies
Certified copies and printable credentials
Anyone who needs a certified copy of a licence or a decision orders it directly. Wallet cards and wall licences are available the same way.
04Records
Public records requests and data purchase
Structured records requests, and dataset purchase with an order and a payment step. Both are regular administrative tasks. Both become self-service.
05Transparency
Board performance metrics in public
GovCore publishes programme performance directly to the public. Staff do not assemble it on request.
06Accounts
A complete licensee account
Registration with duplicate detection and multi-factor authentication. The account holds the profile, addresses, documents and invoices. It gives secure messaging with staff, and a dashboard of what is outstanding.
07Assisted
Assisted service for those who need it
Staff operate the portal for a caller and GovCore records an assisted session. Self-service does not become a barrier for a person who cannot use it.
08Addresses
Addresses held separately
GovCore tracks the address of record, practice addresses and residential addresses separately, and validates and confirms each one. The difference has regulatory effect. Most systems collapse it into one field.
The rest of the platform
Licensing & renewals
Guided applications, assessment, issuance and renewal on one record.
Read moreCompliance & education
The system enforces continuing-education rules, delivers examinations, and tracks certification currency.
Read moreComplaints & enforcement
Intake, investigation, response and decision — one case, one record, one history.
Read moreBoard & committee
Committees, members, meetings and materials held in the system of record.
Read morePayments & revenue
Integrated payments in both the staff workspace and the public portals.
Read moreCorrespondence
Email, SMS, secure messaging and generated letters — logged, templated and audited.
Read moreReporting & insight
Report builders, dashboards and exports over live regulatory data.
Read moreAI for regulators
Assistance, triage and drafting: governed, auditable, and enabled only where the agency chooses.
Read moreConfiguration & integration
An agency defines record types, forms, views, workflow and navigation as configuration.
Read moreSecurity & compliance
Controls mapped to NIST SP 800-53, cryptography designed to FIPS 140-3 on validated modules, and data residency in the United States and Canada.
Read moreDemonstrations
See the platform against your own requirements.
We provide demonstrations to government agencies at no cost. They create no obligation. We work through your own licence types, workflows and reporting requirements, not a generic configuration.