Monthly demonstration · November 19

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All capabilities

Staff workspace

One workspace for the whole team, from queue to record.

Grids, boards, saved views and a record editor that your team shares.

Staff do their work in one workspace. The queue, the record and its history are in the same place. A colleague sees the same record, and sees who else has it open.

  • Grid

    A data grid for every record list

    Each record list opens in a data grid. Staff sort, filter, group and pivot the columns. They save a column layout and export the rows to Excel or CSV.

  • Boards

    Board views for work in stages

    A board shows the records of one type as cards in columns. Staff move a card to change its status or its priority. An agency sets the field that groups the board.

  • Views

    Shared views and personal views

    A team shares a view of its queue. Each person also keeps personal views, pins them in an order, and sets one as the default.

  • Record

    A record editor with its related records

    A record opens in an editor with tabs and sections. Related records show in the same editor, with counts. Staff follow a licensee to its applications and complaints in one place.

  • Bulk work

    Bulk edit, clone and merge

    Staff edit or delete many records in one operation. They clone a record, with or without its related records. A merge of two records lets staff resolve each conflict.

  • Watchers

    Watch a record for changes

    A person subscribes to a record. GovCore tells that person when the record changes.

  • Presence

    Live collaboration with presence

    Grids and boards show the changes of a colleague as they occur. Presence indicators show who else has a record open.

  • Recovery

    Deleted records are recoverable

    A deleted record goes to a recycle bin. An administrator restores it from there. Each record also keeps its full change history.

  • Navigation

    Fast movement for frequent users

    A command palette opens each area from the keyboard. Breadcrumbs show the position in a deep record tree. Each person sets the page that opens after sign-in.

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